General Questions

Are you accepting new patients?

Yes, we warmly welcome new patients. Call us or request an appointment online to get started.

What are your office hours?

We're open Monday through Thursday from 8:00am to 5:00pm. We're closed Friday through Sunday.

Where are you located, and is there parking?

We're located at 2620 Jenks Avenue, Panama City, FL 32405. The office is easy to reach, with parking available nearby.

Do you offer same-day or emergency appointments?

Yes, we offer same-day emergency appointments for both new and existing patients. If you're dealing with dental pain or an urgent problem — a sudden toothache, a chipped or broken tooth, a knocked-out tooth, or a lost filling or crown — call us right away and we'll get you in for immediate care.

How do I book my first appointment?

You can call us to speak with our team and schedule your visit: (850) 785-8586 — or request an appointment online: Contact Us

What insurance plans do you accept?

We're not in-network with Humana, Solstice, or any DHMO or Medicaid plans. Coverage varies from plan to plan, so give us a call and we can check your specific benefits before your visit.

Do you accept patients without insurance?

Coverage and out-of-pocket costs vary, so your best bet is to speak with one of our specialists. We'll walk you through your options.

Do you offer payment plans or financing?

Yes. We've partnered with Sunbit and CareCredit to make financing easy — you can apply here: Sunbit financing

Do you see children, and are you a family practice?

Yes. We provide dental care for children and are a family dental practice. Our licensed dentists, Dr. Jenna Pascoli and Dr. Krista Thompson, treat a wide variety of dental conditions for the whole family.

Do you treat patients with dental anxiety, and what sedation options are there?

Yes, we're experienced in treating patients with dental anxiety. To help you feel calm and comfortable, we offer nitrous oxide sedation (also known as laughing gas), which is inhaled through a small mask over your nose and helps you relax almost immediately.

What should I expect at my first visit?

Your first visit is a comprehensive look at your oral health. We'll review your dental and medical history, talk through any concerns, and examine your teeth, gums, and mouth — including digital X-rays and a professional cleaning if you need one. Then we'll explain what we found, recommend a personalized care plan, and answer any questions about your smile or how often you should come in.

What safety and sterilization protocols do you follow?

Your health and safety are our top priorities. We follow cleaning, disinfecting, and sterilization standards that meet or exceed CDC guidelines and OSHA recommendations for dental offices, so you're always in a clean, safe environment.

What dental services do you offer?

We offer preventive cleanings, dental implants, Invisalign, teeth whitening, porcelain veneers, crowns, bridges, root canals, periodontal therapy, cosmetic bonding, smile makeovers, sedation dentistry, and Botox.

Are your dentists specialists, and in what?

Our dentists have advanced training across several areas of dentistry. Dr. Krista Thompson has advanced training in cosmetic dentistry, implant dentistry, Botox®, dermal fillers, and infant tongue- and lip-tie release. She is a member of the American Dental Association, the Florida Dental Association, the Bay County Dental Society, the Academy of General Dentistry, and the AAFE, and is a SPEAR faculty club member.

Emergency & Sedation

What should I do for a dental emergency after hours?

Contact us as soon as possible to schedule an emergency appointment — even if you aren't a current patient, we're happy to help during a dental emergency. You can request an appointment through the online form on our Contact Us page, or call us for immediate assistance: (850) 785-8586

Do you offer same-day emergency appointments?

Yes, we offer same-day emergency appointments for both new and existing patients. If you're in pain or dealing with an urgent problem, call us right away — we prioritize dental emergencies so we can relieve your pain quickly: (850) 785-8586

What sedation options do you offer for nervous patients?

We offer nitrous oxide sedation (also known as laughing gas) for nervous or anxious patients. It's inhaled through a small mask placed over your nose and helps you feel relaxed almost immediately.

Is sedation dentistry safe?

Yes. Sedation dentistry is safe for patients with dental anxiety when it's administered by experienced professionals.

What Our Panama City, FL Dental Patients Are Saying

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